Ended

Top Gun Technician Excellence: Beyond Diagnostics

From $ 400 usd
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Tue, Dec 7, 2021, 8:00 AM CST – Wed, Dec 8, 2021, 5:00 PM CST
RMI North Austin Training Center, 1100 Kramer Lane, Austin, Texas, USA Map

Beyond Diagnostics is a two-day team building class that will provide Service Technicians with the “soft” tools to perform their job better. Through a series of breakouts, Technicians will develop improved customer communication skills, learn how to drive customer satisfaction, sales leads, and referrals through a defined service delivery procedure. This process will help Technicians reduce callbacks, improve revenue generation, and increase job satisfaction while increasing their overall value to the company. With workers hard to find, companies today must invest in their Technicians to get top-level results and retain team members. Top Gun Technician Excellence is the ultimate workshop for maximizing Technician performance and job satisfaction.

Instructors

Jasen Laws

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Location

RMI North Austin Training Center, 1100 Kramer Lane, Austin, Texas, USA

Classifications

Levels
  • All