Robert Madden Ind.

Labor Management: Retail-focus teaches dealers the opportunity cost of a lost labor hour, as well as how to leverage their existing crews into the most productive and efficient revenue-generating team possible. After completing this course, dealers will have the knowledge they need to become the chosen company to work for in town, attracting the best installers as employees. Attendees will also learn the “soft skills” that will help them ensure satisfied customers, sell accessories, and generate valuable referral leads as they complete high-quality, retail installations.

Class Mission
• Understand the true relationship between labor and profit
• Understand the true relationship between labor and overhead
• Discover the true cost of a lost hour due to inefficiency
• Discover the profit impact of saving an hour of labor from better management
• Develop labor strategies to do more business volume with the same number of revenue producers
• Learn the human factor when managing revenue producers
• Develop hiring and communication performance processes
• Learn how to manage labor by putting in place processes and procedures
• Understand how to complete retail installations that generate future referrals
• Put in place an implementation process to reduce labor and overhead dollars and percentages and RAISE profit dollars and percentages

October 24, 2019 - 9:00am - 5:00pm
October 25, 2019 - 7:30am - 5:00pm

Course #BDR319

Tuition: Non FAD Dealers - $780; FAD Dealers - $400

Lunch is provided - Class size is limited

Cancellation Policy: The full amount of the course will be billed to the dealer if canceled with less than 120 days written notice to Robert Madden Ind.